Terms of service
Terms and Conditions – Jonas Oeking
1. Scope
These Terms and Conditions apply to all orders placed through the online shop of Jonas Oeking (https://jonasoeking.com). They govern the contractual relationship between the seller (Jonas Oeking) and the buyers (customers). Deviating terms of the buyer will not be recognized unless the seller expressly agrees to their validity.
2. Contracting Party
The purchase contract is concluded with:
Jonas Oeking
Florastraße 1A
40667 Meerbusch
Germany
Email: jonasoeki@gmail.com
Phone: +49 176 55414508
3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. By clicking the "Buy Now" button, the customer submits a binding offer. The offer is accepted by means of an order confirmation sent by email. The purchase contract is concluded upon the order confirmation.
4. Prices and Shipping Costs
All prices listed are final prices. In accordance with § 19 of the German VAT Act (Kleinunternehmerregelung), no value-added tax is charged. Shipping is subject to the terms set out in our Shipping Terms.
5. Payment
The following payment methods are available:
- Credit card (Visa, MasterCard, American Express)
- PayPal
- Sofortüberweisung (instant bank transfer)
- Bank transfer (prepayment)
Payment is due immediately upon conclusion of the contract.
6. Delivery
We deliver worldwide in accordance with our Shipping Terms. Delivery time depends on the destination and the shipping method chosen. Should an ordered item be unavailable, we will inform you promptly and offer you either a refund or an alternative.
7. Retention of Title
The goods remain our property until paid for in full.
8. Right of Withdrawal
Customers have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which the customer or a third party named by the customer takes possession of the goods.
To exercise the right of withdrawal, the customer must inform us (Jonas Oeking, Florastraße 1A, 40667 Meerbusch, Germany, email: jonasoeki@gmail.com) by means of a clear statement (e.g. by email) of their decision to withdraw from this contract.
Effects of Withdrawal:
In the event of withdrawal, we will refund all payments received from the customer, including delivery costs (except for additional costs resulting from the customer choosing a type of delivery other than the cheapest standard delivery offered by us). The refund will be made promptly, and no later than 14 days from the day on which we received notice of the withdrawal.
The cost of returning the goods shall be borne by the customer.
9. Warranty and Liability
Statutory warranty rights apply. We are liable for damages not occurring to the delivered item itself only in the case of intent or gross negligence.
10. Special Provisions for High-Value Products
All high-value products undergo an additional inspection in Germany before shipping to ensure they meet the promised quality. This guarantees that our customers receive the best possible quality.
11. Data Protection
Data processing is carried out in accordance with our Privacy Policy. The customer's personal data is collected and processed only within the scope of statutory provisions.
12. Applicable Law
All legal transactions and legal relationships between Jonas Oeking and the customer are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.
13. Dispute Resolution
The EU Commission provides a platform for online dispute resolution (ODR platform), available at https://ec.europa.eu/consumers/odr/. We are willing to participate in an out-of-court dispute resolution procedure.